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2006 04 27
Drawing on Imagination
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By Rohan Walters

I had an experience with a potential client the other day. They asked me to help fix planning errors in an apartment condo they had purchased. Their income was in the six-figure range and they were well educated. I presented previous projects to them and described how the eventual solutions evolved from sketches to construction documents. I showed them examples such as the ‘hide away’ Bang and Olufsen plasma T.V. to the little funky bar at the Alternate Grounds coffee house (see photos).

They gave me permission come up with initial concepts based on what I had shown them. Later I present them with sketches from my sketchbook and some ‘drafted’ drawings. The long and the short of the story was that they would not pay me for “sketches” but only for that which could be accounted for by ‘timing log file’ on my CADD program. Further I was asked in the most obnoxious way; “… What is it you do, sit around in a café and sketch!?”

I’m thought to myself, is there any point conveying the experience behind each stroke of the pencil? Like my time at the bottom of a storm sewer 8 feet below ground shoveling tons of dirt accidentally placed there by a tractor driver who missed the fact that a manhole was in his path while site grading. That as architecturally degreed individual I laboured in construction after graduation in order to enrich each stroke of the pencil. Or is there any point recounting how as a poor design student I flew to Ottawa after work on borrowed money for the privilege of listening to Aldo Rossi speak then hitch a ride back and be at work the next morning?

These potential clients were attempting to reduce my experience and ability to the level of a machine: a mere cog. The thousands of hours of love, intellect, creativity, study, experience, construction and so on, was not valid if it were not administered through a machine log. I was so disappointed in myself for even allowing these people in my world that I gave them a refund while at the same time saying to them, “if I never see you [them] again it would be too soon.”

From that moment I vowed to avoid people like this in my capacity as a creator, innovator and businessman as I would avoid people who would value me by the size of my wallet or the type of car I drove.

Despite this heady promise to myself I’m well aware of the realities of having to market my work and ability. So now when faced with the proverbial question, “how much did this or that cost?” I will respond by saying “It costs as much as the client was willing to spend and the level of creativity the client was able to digest”. In other words I will use my abilities to design what the client can afford, however what the client can accept from a creative standpoint does not come without their participation and some risk on both of our parts. Further, finding creativity, beauty and peace in ones life can be likened to the notion that “one cannot find love without some risk”.

In my world imagination is as important as the air we breathe and if one doubts air’s importance, imagine a world where we continue to trash it and have that air slowly removed from our lives. I am not a canary and this is not a gold mine. Imagination is good business.


[email this story] Posted by Rohan Walters on 04/27 at 01:23 AM
  1. Wow. when I was in practice and fighting with clients about fees, I started the underpad fee schedule- nobody thinks about carpet underpad but it adds up, and I demanded to be paid as much as was spent on underpad. In developer work the underpad is cheap; in custom houses it is more money, but it represented something that people do not even think about. I gave it up when a client deducted the area of the bathrooms from the calculation, saying that they had no underpad.

    Posted by anon  on  04/27  at  05:36 PM
  2. Twats.

    Posted by James  on  04/28  at  04:07 PM
  3. As a construction supplier, I meet designers everyday to lament the difficulty putting a $ figure on their intellecual property. Especially designers working directly with consumers for things like bathroom and kitchen construction. There seem to be a number of ways they approach this, such as asking for retainers, charging for drawings etc. The consumer is more and more design smart and seems to have no qualms about taking those drawings and shopping around for pricing. I know a designer whose client demanded the retainer back when a second shopped opinion differed from the original design. I guess this is one reason I am no longer a kitchen designer and only do consultations on an hourly rate for picking my brain. I find business to business sales more professional and satisfying. I do also find it sad that I meet so many dissatisfied employees along the way. There is a revolving door in the industry and designers seem to have to move along to make a living when they find out that the hours and the compensation don’t match what the employers promise or what the consumer is willing to pay.

    Posted by Barb Jenkins  on  05/12  at  03:00 PM

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